Shipping Policies
Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders in a timely manner and providing you with the best possible shopping experience. Below is our shipping policy to give you a clear understanding of our process.
1. Shipping Methods & Delivery Times
We offer various shipping methods to meet your needs. Delivery times may vary depending on your location, the shipping method you choose, and product availability.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for certain products and locations)
Note: Business days exclude weekends and holidays.
2. Shipping Costs
Shipping costs are calculated at checkout based on your order size. You may qualify for free shipping on orders over $50.
3. Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- Order processing typically takes 1-2 business days.
You will receive an email notification once your order has been shipped, along with tracking information to monitor your package.
4. International Shipping
We currently do not offer international shipping. This policy may change in a later date. We apologize for this inconvenience.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email to track the status of your delivery. Please allow up to 24 hours for tracking information to appear in the carrier's system.
6. Lost or Damaged Packages
We take great care in packaging your order to ensure it arrives safely. However, in the rare case that your package is lost or damaged during shipping, please contact our business email msaviofficial@gmail.com within 3 days of receiving your shipment. We will work with the carrier to resolve the issue.
7. Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for items lost or delayed due to incorrect or incomplete addresses provided at checkout. If you notice an error after placing your order, please contact us immediately at msaviofficial@gmail.com.
8. Return and Exchange Policy
For details on returns and exchanges, please refer to our page. Please note that shipping fees are non-refundable.
9. Customer Support
If you have any questions or concerns regarding shipping, please feel free to contact us at msaviofficial@gmail.com. We’re here to help!
Thank you for choosing Ms. Avi! We hope you enjoy your shopping experience.